Product Policy
In determining whether a product is deserving of inclusion on Good Foods’ shelves, our buyers and managers will assess it for the following favored characteristics ——->
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Favored characteristics include:
LOCAL
ORGANIC
HUMANELY RAISED/PRODUCED
SUSTAINABLY HARVESTED
MADE BY A CO-OP
GMO-FREE
FAIR TRADE
MADE BY A SMALL PRODUCER
OWNER/CUSTOMER REQUEST
MINIMALLY PROCESSED
EXCELLENT QUALITY and/or VALUE
FREE OF TRANS FATS OR OTHER KNOWN HARMFUL INGREDIENTS
MSC Sustainable Seafood Certification
The more of these characteristics a product has, the more likely it will earn a spot on our shelves. Of these, LOCAL and ORGANIC shall be valued most highly. Because the above characteristics can sometimes be in conflict with one another, our buyers and managers must use their judgment in balancing consumer needs and organizational values.
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PRODUCTS TESTED ON ANIMALS
SEAFOOD ON THE MONTEREY BAY AQUARIUM’S RED LIST
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(Updated 8/2025)
We want you to be completely satisfied with your purchase.
Most items may be returned within 30 days with proof of purchase (receipt).
Bulk and perishable items may only be returned for quality concerns.
Open or consumed wellness products and prepared foods are not eligible for return.
Discontinued items are non-refundable.
Refunds will be issued to the original payment method; items under $10 will be refunded as store credit.
We reserve the right to decline frequent, high-volume, or unusual return requests.
Make-It-Right Policy
In certain situations, we may offer a one-time discount or other accommodation at our discretion to address a customer’s concern (includes quality concerns).
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Good Foods Co-op guarantees trees and shrubs for 30 days with proof of purchase. If a tree or shrub dies within 30 days of purchase, we will replace it. If the same item is no longer available for sale, store credit will be provided. This guarantee is for a one-time replacement only. Annuals, herbs, or vegetable starts are not eligible for replacement, refunds, or returns.